1. Overview

This Acceptable Use Policy ("AUP") governs your use of pactroom's services ("Services") operated by RitSea SRL. This policy is designed to protect our users, maintain the integrity of our platform, and ensure compliance with applicable laws.

By using our Services, you agree to comply with this AUP. Violation of this policy may result in suspension or termination of your account, withholding of funds, and/or legal action.

2. Prohibited Content

You may not use our Services to create, promote, or distribute content that:

2.1 Illegal Content

Violates any applicable local, state, national, or international law
Promotes or facilitates illegal activities
Infringes on intellectual property rights (copyright, trademark, patents)
Contains or distributes malware, viruses, or harmful code

2.2 Harmful Content

Promotes violence, terrorism, or extremism
Contains hate speech or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin
Promotes self-harm, suicide, or eating disorders
Exploits, harms, or endangers minors in any way
Contains non-consensual intimate imagery

2.3 Deceptive Content

Spreads false or misleading information
Impersonates another person or entity
Uses manipulated media (deepfakes) to deceive
Promotes fraudulent schemes or scams
Contains misleading claims about products or services

2.4 Adult Content

Sexually explicit material
Pornography or adult entertainment services
Adult dating or escort services

3. Prohibited Activities

You may not engage in the following activities on our platform:

3.1 Fraudulent Activities

Creating fake accounts or multiple accounts to circumvent restrictions
Providing false or misleading information during registration
Manipulating follower counts, engagement metrics, or other statistics
Filing false chargebacks or disputes
Money laundering or other financial crimes
Using our platform to facilitate fraud against third parties

3.2 Platform Abuse

Attempting to access accounts or data belonging to others
Circumventing our security measures or access controls
Scraping, crawling, or automated data collection without authorization
Overloading our systems or infrastructure
Reverse engineering or decompiling our software
Interfering with other users' access to our Services

3.3 Harmful Behavior

Harassing, bullying, or threatening other users
Stalking or doxxing
Sending unsolicited commercial messages (spam)
Collecting or harvesting user data without consent
Coordinating inauthentic behavior or brigading

4. Prohibited Industries

Our Services may not be used for transactions or content related to:

Gambling, betting, or lotteries (where prohibited by law)
Weapons, ammunition, or explosives
Drugs, controlled substances, or drug paraphernalia
Tobacco or vaping products (where restricted)
Counterfeit or stolen goods
Multi-level marketing or pyramid schemes
High-risk financial services
Cryptocurrency (unless specifically approved)
Any products or services prohibited by Stripe's terms

5. Creator-Specific Requirements

Creators using our Services must:

Maintain authentic followers and engagement on connected platforms
Comply with FTC guidelines and local advertising disclosure requirements
Clearly disclose sponsored content as required by law
Deliver content that matches agreed specifications
Not promote products or services they have not actually used or do not genuinely endorse
Respond to reasonable brand communications in a timely manner
Not accept Pacts they do not intend to fulfill

6. Brand-Specific Requirements

Brands using our Services must:

Provide accurate and complete product/service information
Not require Creators to make false claims about products
Approve or provide feedback on deliverables within reasonable timeframes
Maintain valid payment methods on their accounts
Not file fraudulent chargebacks for properly delivered content
Comply with all applicable advertising regulations

7. Advertising Compliance

All content created through our platform must comply with:

FTC Endorsement Guides (for US-based content)
ASA CAP Code (for UK-based content)
Applicable local advertising regulations
Platform-specific policies (Instagram, TikTok, YouTube)

Creators and Brands are jointly responsible for ensuring proper disclosure of sponsored content. Failure to properly disclose may result in account suspension.

8. Intellectual Property

Only upload content you have the right to use
Respect copyright, trademark, and other intellectual property rights
Do not use others' content without proper authorization or license
Respond to valid takedown requests promptly

9. Reporting Violations

If you become aware of any violation of this AUP, please report it to us immediately:

Email: support@pactroom.com
In-app reporting: Use the "Report" function on any user or content

Please provide as much detail as possible, including screenshots and relevant transaction IDs when applicable.

10. Enforcement

We reserve the right to take any action we deem appropriate in response to violations, including:

Issuing warnings
Removing or restricting content
Suspending or terminating accounts
Withholding or reversing payments
Reporting violations to law enforcement
Pursuing legal action

The severity of our response will depend on the nature and frequency of the violation. We may take action without prior notice in cases of serious violations.

11. Appeals

If you believe we have taken action against your account in error, you may appeal by contacting us at support@pactroom.com. Please include:

Your account information
A description of the action taken
Why you believe the action was in error
Any supporting documentation

We will review appeals in a timely manner, but our decision on enforcement actions is final.

12. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Material changes will be communicated through our platform or via email. Continued use of our Services after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Acceptable Use Policy, please contact us:

General inquiries & Appeals: support@pactroom.com
Legal: legal@ritsea.com
Company: RitSea SRL
Location: Constanța, Romania